Draw on September 1, 2026
Wednesday July 1st – our Sales Department will be open, from 9 a.m. to 8 p.m. Only this department will be available. We look forward to seeing you!
Wednesday July 1st – our Sales Department will be open, from 9 a.m. to 8 p.m. Only this department will be available. We look forward to seeing you!
If you have made it to this page, you have probably taken the time to read through a good part of this guide.
You have learned how to choose a vehicle, how to read a Carfax report, how to understand a mechanical inspection, how to avoid the most common pitfalls, and how to protect your investment.
One question remains now.
The answer is simple.
Because every day, we apply the very same advice we have just shared with you.
The story of Auto Durocher is, above all, a family story.
For over 25 years, our family has been operating in the automotive field with the same vision: to treat every client with honesty, respect, and transparency.
Today, the company is managed by the third generation. Two sisters who are passionate about cars continue this family adventure with the same commitment to offering a different buying experience.
Over the years, we have developed recognized expertise in used vehicles and have supported thousands of clients throughout Quebec.
Our reputation was not built on a single transaction, but on relationships of trust that are often passed down from one generation to the next.
Buying a vehicle represents a significant investment.
We know that this decision can be stressful.
That is why we have chosen to offer an environment where clients feel listened to, respected, and well-advised.
With us, you are not a number.
We take the time to understand your reality, your budget, your needs, and how you will use your future vehicle before making a recommendation.
Our goal is not to sell the most expensive vehicle.
Our goal is to help you buy the right vehicle.
This philosophy is also reflected in the way we compensate our team.
At Auto Durocher, our representatives are paid a fixed commission, whether they sell a $5,000 vehicle or a $75,000 vehicle.
Why did we choose this approach?
Because we want our representatives to be advisors above all else.
Their compensation remains exactly the same, regardless of the price of the vehicle you choose.
Therefore, they have no financial interest in steering you toward a more expensive vehicle if it does not match your needs or budget.
In the automotive industry, every business chooses its own compensation model. Some use a system based on a percentage of the sale price or profit margin. At Auto Durocher, we made a different choice.
We believe an advisor should recommend the vehicle that genuinely suits their client, not the one that provides the highest commission.
We prefer to see a young family drive away with an $18,000 vehicle perfectly adapted to their needs rather than a $35,000 vehicle that stretches their budget.
We prefer that a student can make their payments without difficulty rather than experiencing financial stress.
We prefer that a retiree maintains some financial breathing room in their budget rather than unnecessarily increasing their monthly payments.
This philosophy is at the heart of every single one of our transactions.
For a long time, buying a vehicle meant having to haggle.
Today, that is no longer our philosophy.
Thanks to our artificial intelligence and market analysis tools, we review our entire inventory every week.
Specifically, we analyze:
This information allows us to adjust our prices based on market reality.
We prefer to invest our time analyzing the market every week rather than spending all day negotiating prices.
This way, every client gets the best price available, whether they are a great negotiator… or not.
When you buy a vehicle, you have the right to know exactly what you are purchasing.
That is why we systematically provide a Carfax report to each of our clients.
We believe a buyer must know the full history of the vehicle before making their decision.
For us, transparency is not a sales strategy.
It is a fundamental value.
Many dealers advertise that their vehicles are inspected.
At Auto Durocher, we believe that this is only the first step.
An inspection serves to identify items that need to be corrected.
But the repairs still need to be done.
We prepare our vehicles to ensure they are safe before putting them up for sale, and we hand over the inspection report to the client.
We prefer to invest in mechanical preparation rather than letting the client discover repairs that need to be made a few weeks after their purchase.
This way of doing things represents a significant investment for our business.
But it allows us to sleep soundly at night.
We know we are selling used vehicles, and we want to have the certainty that they are ready to hit the road.
Automobile financing has become much more complex than it was a few years ago.
In a large used vehicle center like ours, we deal with extremely varied files every day.
Excellent credit.
First-time purchase.
Self-employed worker.
Newcomer.
Bankruptcy.
Consumer proposal.
Credit rebuilding.
Our finance managers are trained in both traditional financing and specialized credit.
This expertise makes all the difference.
We understand our clients’ realities.
We know the requirements of each financial institution.
And above all, we always look for the best possible solution for your situation.
We never judge a file.
We look for solutions.
Transparency is part of our values.
The price displayed is the price of the vehicle.
We do not add hidden administrative fees or extra charges because a client requires specialized financing.
The regulations of the Office de la protection du consommateur are very clear regarding price advertising.
And we believe a client has the right to understand exactly what they are paying for.
If you choose to add an extended warranty, an accessory, or a set of tires, each of these amounts will appear clearly on your contract.
A transparent transaction is one where the client understands every single line they sign.
For over 25 years, a large part of our growth has come from word-of-mouth.
Many families come back to see us for a second, third, and sometimes even fourth vehicle.
What comes up most often in their comments is our human approach, our transparency, our vast selection of used vehicles, our financing expertise, and our way of treating every client like a member of the family.
We know that trust cannot be bought.
It is earned, one transaction at a time.
The answer is simple.
Because we realized that the majority of problems encountered when buying a vehicle could have been avoided with a little more information.
Buying a vehicle is not something you do every day.
The automotive industry is constantly evolving.
Vehicles change.
Technologies change.
Warranties change.
Financing methods change.
Therefore, we decided to share our experience free of charge to help consumers make an informed decision.
If this guide helps you avoid a mistake, even if you buy your vehicle elsewhere, we will consider our goal achieved.
And if, after reading these pages, you decide to come meet us, we will put into practice the exact same advice we have shared with you throughout this guide.
Because in the end, our greatest pride is not just selling vehicles.
It is building relationships of trust that have lasted for over 25 years.
Buying a used vehicle is often one of the best financial decisions you can make. However, before visiting a dealership or starting your search on the Internet, it is important to clearly understand your needs, your budget, and the real costs associated with vehicle ownership.
Taking a few minutes to properly plan your purchase will allow you to avoid many mistakes and find a vehicle that will suit you for several years.
The main reason is simple: you avoid the vehicle’s steepest depreciation.
A new vehicle loses a significant portion of its value in the first few years. By purchasing a two- or three-year-old used vehicle, it is generally the first owner who absorbed that loss in value.
You can thus take advantage of a vehicle that is often still very recent, well-equipped, and much more affordable.
The main benefits are:
For example, for the same payment, you could choose a high-end used vehicle rather than an entry-level new model.
In the majority of cases, yes.
The purchase cost is generally much lower and the payments are often more affordable.
However, it is important to look at the total cost of ownership and not just the payment.
A used vehicle will usually require certain maintenance or repairs sooner than a new vehicle.
Eventually, you should budget for expenses such as:
This does not mean a used vehicle costs more in the long run, but it is important to plan a maintenance budget to avoid unpleasant surprises.
Our advice: if your budget is very tight, set aside a small amount each month to create a maintenance fund. Even $25 to $50 a month can make a big difference when an unexpected repair comes up.
Before falling in love with a vehicle, take a few minutes to think about your actual needs.
One of the most common mistakes is buying a vehicle simply because it looks good or because it is on sale. However, the right vehicle is the one that adapts to your lifestyle, budget, and daily use.
By answering the following questions, you will have a much easier time choosing the vehicle that will suit you for years to come.
Before comparing brands, models, or payments, it is essential to answer a very simple question:
At Auto Durocher, we regularly see clients arrive with a very specific idea of the vehicle they want to buy… and then completely change their minds after analyzing their needs.
Our role is to help you choose the vehicle that will suit your lifestyle, today and for years to come.
Before even looking at available vehicles, ask yourself a few questions.
The answers to these questions will often guide your choice much more effectively than the vehicle’s brand.
At Auto Durocher, SUVs make up by far the largest part of our inventory.
Why?
Because they meet the needs of a huge majority of Quebec drivers.
Today, you can find SUVs in virtually every price category.
Whether your budget is $20,000, $30,000, or $50,000, there is an SUV that can meet your needs.
An SUV is often the best choice for:
For many consumers today, the SUV represents the best compromise between comfort, safety, space, and resale value.
Even though SUVs dominate the market, cars still offer several advantages.
For students, young professionals, or people who primarily commute within the city, a car remains a great decision.
A modern car beautifully meets the needs of many drivers who do not require the extra space of an SUV.
A truck is an exceptional vehicle… when it truly matches your needs.
A truck is particularly recommended for:
This is an important question.
If you tow a camper only a few times a year, certain SUVs might meet your needs while offering lower fuel consumption and better daily comfort.
The best choice always depends on your actual usage.
As a general rule:
However, the brand, mileage, maintenance, and overall condition of the vehicle remain equally important factors.
Do not choose a vehicle simply because it is popular.
Choose it because it truly meets your needs.
A student commuting mainly in the city won’t have the same expectations as a family of five or an entrepreneur towing a trailer every day.
At Auto Durocher, we always take the time to understand your reality before recommending a vehicle.
Our goal is to find the model that will best suit your lifestyle, your budget, and your projects, so that you are just as satisfied in five years as you are on the day of your purchase.
One of the questions we get most often is:
The answer is simple:
It all depends on your reality.
At Auto Durocher, we do not recommend the same vehicle to a client living in Montreal as we do to a family living in the Laurentians who drives on snowy roads every day.
Before choosing between front-wheel drive and an AWD system, you first need to analyze your needs.
Before buying your next vehicle, ask yourself:
The answers to these questions will guide you much more effectively than the vehicle’s spec sheet alone.
Front-wheel drive remains an excellent choice for many drivers.
For a driver living in Montreal, Laval, or another large city where roads are quickly plowed, front-wheel drive often meets their needs perfectly.
An all-wheel drive system provides additional safety when conditions become difficult.
This is why SUVs have become so popular in Quebec.
They offer a higher driving position, easier access on board, more space, and, in many cases, highly efficient all-wheel drive.
If your budget permits, we generally recommend an all-wheel drive (AWD) SUV.
Why?
Because in Quebec, we have to deal with:
For many Quebec families, an AWD SUV provides extra peace of mind, especially when hitting the road early in the morning or late at night.
This is probably the biggest myth in the automotive industry.
Many buyers believe that an AWD system will stop them from sliding.
That is false.
The AWD system mainly helps the vehicle accelerate better and maintain traction.
On the other hand, it does not reduce braking distance.
When it comes time to brake, your tires are doing all the work.
That is why a front-wheel drive vehicle equipped with excellent winter tires will often be safer than an AWD SUV with worn or poorly suited tires.
The AWD system is a great tool, but it never replaces:
This aspect must also be taken into account.
As a general rule, an AWD vehicle consumes slightly more fuel than an equivalent front-wheel drive model.
Why?
Because the AWD system adds weight and involves more mechanical components.
The difference is often modest, but it can represent a worthwhile saving for people who drive a lot of kilometers each year.
It is therefore important to evaluate whether the benefits of the AWD system truly match your usage.
Front-wheel drive is often sufficient if:
An AWD vehicle is generally recommended if:
There is no single right answer.
The best choice is the one that matches your reality.
However, if your budget allows it, we generally recommend an all-wheel drive (AWD) SUV for the majority of Quebec drivers.
It is better suited to our climate, the condition of our roads, potholes, and the winter conditions we experience for several months of the year.
That said, a front-wheel drive vehicle equipped with quality winter tires remains an excellent choice for many drivers, especially those who drive primarily in urban areas.
The important thing isn’t to choose the most expensive vehicle.
It’s to choose the one that truly meets your needs, your budget, and your driving style.
With the rising price of gas, many consumers are wondering:
The answer is much less simple than you might think.
At Auto Durocher, we believe you shouldn’t choose a vehicle solely based on its fuel consumption.
You need to analyze the total cost of ownership and, above all, your daily usage.
Before choosing between a gas vehicle and a hybrid vehicle, ask yourself a few questions.
The answers to these questions will guide your decision much more effectively than the fuel economy numbers advertised by the manufacturer.
The gas engine remains an excellent choice for many buyers.
The benefits
For many drivers, the savings realized at purchase easily offset the difference in fuel consumption.
The main advantage of a hybrid vehicle is obviously its fuel economy.
In city traffic, where stop-and-go driving is frequent, the savings can be very significant.
The benefits
For individuals who drive a lot of kilometers each year, fuel savings can become significant.
Not necessarily.
This is probably the biggest mistake we observe.
A hybrid vehicle generally costs more to buy.
If you only drive a few thousand kilometers a year, gas savings could take several years to offset the difference in price.
In some situations, an excellent gas vehicle represents a better financial decision.
How the vehicle is used drastically changes the cost-effectiveness of a hybrid model.
A hybrid becomes highly attractive.
Frequent slowing down allows the hybrid system to capture energy and considerably reduce fuel consumption.
The gap in consumption between a hybrid vehicle and a gas vehicle often becomes much less significant.
In this situation, it is sometimes more advantageous to choose an excellent gas engine.
The purchase price and fuel consumption are only one part of the equation.
Before making your decision, also consider:
The vehicle that uses the least gas is not always the one that will cost you the least in the end.
This is a question many clients ask us.
Modern hybrid vehicle batteries are much more reliable than they were several years ago.
For the majority of owners, they do not represent a source of concern.
Like any mechanical component, they may eventually require replacement, but they are designed to last for many years under normal use.
At Auto Durocher, we do not automatically recommend a hybrid vehicle to all our clients.
We first analyze your actual usage.
For some drivers, a hybrid vehicle will save several hundred dollars a year in fuel.
For others, an excellent gas vehicle will offer better value for money and a lower total cost of ownership.
The goal isn’t to buy the vehicle that consumes the least.
The goal is to buy the one that will actually cost you the least based on how you drive.
That is why we always take the time to evaluate your annual mileage, your driving habits, your budget, and your projects before recommending a vehicle.
The best choice is the one that matches your reality, not necessarily the one that is most popular.
Take the time to draw up a list of your needs before you start shopping.
By choosing a vehicle adapted to your lifestyle rather than an emotional impulse, you will increase your chances of being satisfied with your purchase for many years while respecting your budget.
This is probably the most important step… and yet, it’s the one many buyers neglect.
At Auto Durocher, we regularly see clients arrive with a specific vehicle in mind, without knowing if it truly fits their budget.
Our advice is simple: determine your budget first, then choose your vehicle.
Too many consumers do the opposite.
At Auto Durocher, we often prefer what we call a reverse transaction.
Instead of choosing a vehicle first and then checking if the payment fits your budget, we do the exact opposite.
We start by determining:
This approach avoids disappointment and concentrates your search on vehicles you can truly afford.
Even if you are not yet certain which vehicle you want to buy, it can be highly advantageous to get a financing pre-approval.
This step allows you to know:
This way, you shop with much more confidence and avoid unpleasant surprises.
At Auto Durocher, this service is offered free of charge and with no obligation to purchase.
According to our experience, about 80% of clients change their initial choice once they arrive at our warehouse.
Why?
Because they often discover a newer, better-equipped, more comfortable vehicle, or one that offers better value for money than what they had seen on the Internet.
This is completely normal.
The important thing is simply not to lose sight of the budget you set for yourself before starting your visits.
The vehicle can change.
Your budget, however, should stay the same.
The car payment is only one part of your budget.
Before buying a vehicle, remember to factor in the expenses related to its use.
For example:
A well-maintained vehicle often costs much less in the long run than one whose maintenance is neglected.
The best vehicle isn’t necessarily the most expensive one or the one with the most features.
It’s the one that respects your budget and allows you to maintain a good quality of life.
We always recommend that our clients determine their budget first, then choose a vehicle that will allow them to respect that budget for several years.
A car purchase should be a source of satisfaction, never a source of financial stress.
One of the first decisions to make is choosing where to buy your next vehicle. Each option comes with advantages, disadvantages, and certain risks. There is no single right answer: it all depends on your budget, your needs, and the level of security you are looking for.
A franchised dealership represents a specific brand, such as Mazda, Toyota, Honda, or Ford. In addition to new vehicles, many also offer used vehicles, often certified by the manufacturer.
The majority of franchised dealerships work with several banks for traditional credit files.
Some also offer specialized financing, but this is generally not their specialty, and many direct these files to external partners.
Franchised dealerships are particularly suitable for buyers looking for a recent vehicle from the brand represented and who want to take advantage of manufacturer programs.
Independent dealerships specialize in used vehicles from multiple brands.
However, there is a big difference between a small dealer with a few vehicles and a major used vehicle center.
Quality varies enormously from one dealer to another.
Some inspect their vehicles without carrying out the recommended repairs before delivery. It is therefore important to ask for:
The risk is generally low when dealing with an established, recognized independent dealership with a good reputation.
Conversely, very small dealers with few vehicles can sometimes offer fewer services after the sale and have fewer resources.
Before buying, always take the time to check Google reviews, verify the dealer’s reputation, and ask all your questions.
A large, recognized independent dealership often represents an excellent compromise between price, vehicle selection, services offered, and financing possibilities.
Buying directly from a private seller can save you money, but this option involves more responsibilities for the buyer.
You are buying the vehicle in its current condition.
If a major repair comes up shortly after purchase, legal recourse is generally more limited and may require going to small claims court.
That is why we strongly recommend having the vehicle inspected by an independent mechanic before purchasing.
This option can be interesting for people looking for a low-priced vehicle, particularly in the under-$5,000 range, and who are willing to take on more risk.
Marketplace and Kijiji have become very popular tools for selling used vehicles.
You can find both private sellers and commercial dealers there.
Marketplace and Kijiji are also used by some ill-intentioned people.
Be particularly vigilant if:
Before concluding a transaction, always demand a test drive, a Carfax report, and an independent mechanical inspection.
Each solution has its advantages.
If your priority is the lowest possible price and you are willing to take some risks, buying from a private individual can be an option.
If you are looking for peace of mind, a mechanical inspection, a Carfax report, tailored financing, after-sales service, and recourse in case of a problem, buying from a recognized dealership remains generally the safest option.
Regardless of your choice, always take the time to compare vehicles, ask questions, and verify the history before signing.
You have just found a vehicle you like. Before even asking for the keys for a test drive, take a few minutes to do a visual inspection.
This first check can reveal a lot of information about how the vehicle was maintained by its former owner.
Good news: you don’t need to be a mechanic to spot certain important clues.
Take a few minutes to walk slowly around the vehicle.
Observe it from multiple angles and, if possible, in daylight.
Look specifically for:
Small cosmetic defects are normal on a used vehicle, but multiple body repairs warrant a few questions.
Don’t hesitate to ask what was repaired and to check the Carfax report.
Tires represent one of the most important elements for your safety.
Look carefully:
Also measure the tread depth.
A tire with a tread depth under 3/32 of an inch is considered at the end of its lifespan and will need to be replaced soon.
Unevenly worn tires can also reveal an alignment, suspension, or steering issue.
Take the opportunity to also ask:
Examine the windshield carefully.
Check for the presence of:
Always ask if the chips have been repaired.
A small chip repaired quickly is generally of no consequence, while a major crack can require a full windshield replacement.
Modern vehicles are equipped with many electronic systems.
Take a few minutes to try them all.
For example:
It is much simpler to note a problem before the purchase than a few days after delivery.
If you are shopping for your vehicle during the hot season, turn on the air conditioning system immediately.
The air should become cold quickly.
Air conditioning that blows lukewarm air can sometimes need a simple recharge, but it can also hide a much larger repair.
In winter, it is unfortunately much more difficult to check its real effectiveness.
Before even leaving for a test drive, start the vehicle.
Pay attention to:
All lights should turn on at startup and then turn off a few seconds later.
If a light stays on, ask why immediately.
This is a detail that many buyers forget to check.
When buying a used vehicle, it is not uncommon for the former owner to hand over only a single key.
This is not necessarily a bad sign, but it is important to know before signing the documents.
Today, smart keys cost much more than they used to. Depending on the vehicle, replacing and programming them can cost several hundred dollars, sometimes even over $1,000.
Always ask:
If only one key is available, you can budget for the cost of a second key or factor it into your negotiation.
You will probably spend several hundred hours in your next vehicle.
Take the time to check your comfort.
Adjust:
Make sure your driving position feels natural and comfortable.
If you use a child car seat, don’t hesitate to bring it along to make sure it installs easily.
Try all available adjustments.
Check specifically:
Take the opportunity to also verify that seatbelts work properly and that headrests are well adjusted.
Your sense of smell can sometimes detect a problem before a mechanic even opens the hood.
When you get into the vehicle, take a few seconds to smell the interior.
Be attentive to odors such as:
Certain smells disappear after a full cleaning, but others can reveal a water leak, a fluid leak, or neglected maintenance.
If an odor seems abnormal to you, ask questions.
Even if you travel alone most of the time, take a moment to sit in the back.
Look at:
The trunk is often smaller… or larger… than it appears.
Check:
If you regularly transport a stroller, hockey bags, suitcases, or work equipment, visualize them in the trunk to make sure the space truly meets your needs.
Try the mechanism yourself.
Make sure that:
This check is particularly important if you often carry bulky objects.
Take your time.
A used vehicle represents a major investment. A few minutes dedicated to a visual inspection can save you from many surprises.
Never be afraid to ask questions. A professional dealership will take the time to answer them, show you available documents, and explain the vehicle’s history.
At Auto Durocher, we always encourage our clients to try out all functions of the vehicle before their purchase. We believe a well-informed client is a satisfied client, and that a successful transaction begins with a meticulous and transparent inspection.
The test drive is probably the most important step before buying a used vehicle.
Yet, many buyers spend less than ten minutes behind the wheel before making their decision.
A vehicle can look magnificent, have an excellent Carfax report, and an impeccable mechanical inspection… but if you aren’t comfortable behind the wheel or if a mechanical issue shows up during the drive, you risk regretting it for several years.
Take your time. A good dealership will never put pressure on you.
A vehicle does not behave the same way depending on where it is driven.
In the city, you can check:
On the highway, you can check:
A test drive purely in the city or purely on the highway does not give you a complete picture.
If your spouse, partner, or another family member will use the vehicle regularly, it is important that everyone gets to drive it.
We often see couples where only one person does the test drive. A few days later, the other driver realizes that the seat is uncomfortable, the visibility doesn’t suit them, or they don’t feel at ease behind the wheel.
Take a few minutes to swap drivers. You will avoid a lot of disappointments.
This is a very simple piece of advice… but very important.
During the test drive, keep the radio off.
This will allow you to hear:
The music can always be tested before or after the drive.
While driving, focus on the vehicle.
When traffic permits and it is safe to do so, make a few left and right turns.
You can also make slight changes of direction to check the vehicle’s behavior.
Pay attention to:
Obviously, these maneuvers must always be carried out prudently and in compliance with the Highway Safety Code.
Brakes are an essential element of your safety.
When conditions permit, perform a few progressive brakings.
The vehicle should:
If the steering wheel vibrates when braking or if you hear a metallic sound, ask the seller for explanations.
Accelerate normally, then a bit more firmly when traffic allows.
The engine should respond quickly, without hesitation or vibration.
The transmission should shift gears smoothly.
Take advantage of the test drive to perform a few parking maneuvers.
This is the best time to check:
You will quickly see if the vehicle is easy to drive on a daily basis.
If the vehicle is equipped with them, take advantage of the drive to try:
These technologies often represent a significant investment. Make sure they function correctly and meet your needs.
Don’t hesitate to ask the advisor to explain certain features.
For example:
A good advisor will take pleasure in answering all your questions.
After your test drive, take a few minutes to think.
Ask yourself the right questions.
If a doubt persists, do not hesitate to try a second or a third vehicle before making your decision.
A test drive is not just about making sure the vehicle runs well.
It serves primarily to confirm that this vehicle is the right one for you.
At Auto Durocher, we always encourage our clients to take the time necessary to try the vehicle in different driving conditions. We prefer that a client be completely convinced of their choice rather than regret their decision a few days after delivery.
After all, you may spend several years behind the wheel of this vehicle. A few extra minutes today can save you from many disappointments tomorrow.
If there is one document you should absolutely check before buying a used vehicle, it is the CARFAX report.
At Auto Durocher, we believe that a well-informed buyer will always make a better decision.
That is why we systematically provide the CARFAX report to our clients, at no extra charge.
Unfortunately, some dealers still charge for it separately or simply do not provide it.
Our opinion is simple:
If a dealer refuses to show you the CARFAX report or tells you they don’t have it, we recommend being very careful.
Transparency should always be part of the buying process.
The CARFAX report is a history of the vehicle.
It aggregates various pieces of information coming notably from:
Even if it does not tell the absolute whole story of a vehicle, it remains one of the best tools for knowing its past.
This is generally the first section that buyers check.
The CARFAX report can indicate:
This details allow for a better understanding of the vehicle’s history.
No.
Even though the report is extremely comprehensive, it does not contain absolutely every accident.
For example, if an owner has their vehicle repaired without opening a claim with their insurer, it is possible that this event will never appear on the report.
Fortunately, this type of situation remains relatively rare.
That is why we always recommend having a vehicle inspected by a professional in addition to consulting the CARFAX.
In some cases, the CARFAX report also presents the history of maintenance carried out at a participating dealership or workshop.
You might find, for example:
However, it is important to know that not all garages and dealerships automatically transmit their information to CARFAX.
The absence of service history in the report does not necessarily mean the vehicle has never been maintained.
The CARFAX report also allows you to check different mileage readings recorded over the years.
This information comes notably from:
This section makes it possible to detect anomalies.
For example, if a vehicle showed 150,000 kilometers two years ago and only 110,000 kilometers today, this should immediately raise questions.
At Auto Durocher, we always check the consistency of the mileage before offering a vehicle to our clients.
Another very important section concerns liens.
What is a lien?
When a vehicle is financed, the financial institution can register a lien against it.
This means the lender holds a right over the vehicle until the loan is fully repaid.
Why is it important?
If this lien is not cleared before the sale, it can lead to legal and administrative complications.
That is why it is essential to ensure that any financial lien is fully settled before delivery.
At Auto Durocher, this verification is an integral part of our process.
Our clients drive away with a vehicle completely free of any liens.
The CARFAX report also indicates the vehicle’s date of first registration (in-service date).
This information is important since it allows you to know:
A vehicle manufactured in 2024 but put into service only several months later will not necessarily have started its warranty on the date of manufacture.
Even though the CARFAX report is an excellent tool, it never replaces a mechanical inspection.
The report cannot tell you:
That is why we always recommend:
The three steps are complementary.
The CARFAX report is an indispensable tool when buying a used vehicle.
It allows you to better understand its history, check mileage, know declared accidents, spot potential liens, and get a wealth of useful information before making a decision.
At Auto Durocher, we believe this information should always be provided to the client free of charge.
That is why we systematically provide the CARFAX report, free of charge and without the client having to ask.
Our goal is simple: to allow you to buy your next vehicle with complete confidence, maximum transparency, and the fewest surprises possible.
This is probably one of the questions we get most often.
Our answer sometimes surprises clients.
But you have to take the time to properly analyze it.
Not all accidents are the same.
A few years ago, a $5,000 accident already represented a significant repair.
Today, that is no longer necessarily the case.
Modern vehicles are packed with technology.
A simple LED headlight can cost several thousand dollars.
Bumpers now contain radars, parking sensors, cameras, and various driver assistance systems.
Even a relatively minor impact can quickly lead to a claim of several thousand dollars.
It is therefore important not to judge a vehicle solely based on the dollar amount listed on the Carfax report.
In our experience, a vehicle with a claim of approximately $7,500 or less can very well represent an excellent purchase.
Of course, every case is different.
But today, this amount could simply correspond to replacing a bumper, a headlight, a fender, or a few electronic components.
So it’s not necessarily a major accident.
When the damage is more extensive, we recommend making a few extra checks.
Ask specifically:
You can also ask your mechanic or an independent workshop to examine the vehicle.
This inspection will allow you to buy with complete confidence.
A vehicle that has previously been in an accident generally has a slightly lower market value than a comparable vehicle with no accidents.
This is completely normal.
When shopping, always compare the price with other similar vehicles.
If a vehicle has an accident history, its price should normally take this reality into account.
It can then represent an excellent opportunity to save several thousand dollars.
Many consumers imagine that an accidented vehicle is automatically poorly repaired.
In the majority of cases, that is not the reality.
Insurance companies generally require that repairs be carried out according to very strict standards.
Body shops use specialized equipment and follow repair methods recommended by the manufacturers.
Obviously, as with any used vehicle, it remains important to check the quality of the repairs.
But a well-repaired vehicle can offer several years of service without any issues.
When we analyze an accidented vehicle, we pay closer attention to:
These elements are often much more revealing than the claim amount.
Do not automatically reject a vehicle just because it shows an accident on the Carfax report.
Instead, take the time to understand what actually happened.
Analyze the Carfax report.
Ask questions.
Ask for available documents.
Consult the mechanical inspection report.
And if the damage is more significant or you have a doubt, have the vehicle inspected by your trusted mechanic.
A vehicle that has been in an accident can represent an excellent deal… provided its history is transparent, repairs were carried out correctly, and its price reflects this reality.
When buying a used vehicle, many consumers think immediately about the price, the payment, or the CARFAX report.
Yet, there is a document that is just as important:
Before signing a contract, always ask to consult this document.
If it is not available, we strongly recommend having the vehicle inspected by an independent mechanic before finalizing your purchase.
An inspection can save you from very bad surprises.
A mechanical inspection checks several essential components of the vehicle, notably:
It identifies the repairs that must be carried out to ensure safe driving.
This is a point that many buyers are unaware of.
In the automotive industry, there are different ways to prepare a vehicle before its sale.
Some dealers inspect the vehicle and carry out necessary repairs before putting it up for sale.
Others also inspect the vehicle, but certain repairs might be proposed separately at the time of the transaction or remain the responsibility of the future owner, depending on the terms of sale.
That is why it is important to ask the right questions.
Always ask:
These few questions can save you from many surprises.
When you compare several similar vehicles, it is normal to notice price differences.
Before concluding that a vehicle is a better deal, make sure you are comparing equivalent elements.
For example:
A vehicle posted at a very low price can end up costing more if multiple major repairs must be done after purchase or added at the time of the transaction.
The purchase price is therefore not always the best indicator of a vehicle’s true value.
At Auto Durocher, every vehicle is inspected before being put up for sale.
When repairs are required so that the vehicle meets our standards of quality and safety, they are completed before delivery.
We also hand over the mechanical inspection report to our clients so they can know the work performed and the general condition of the vehicle.
We believe transparency is essential when buying a used vehicle.
Never stop solely at the advertised price.
Before buying a used vehicle, always make sure you know:
A slightly more expensive vehicle, but fully inspected, repaired, and ready to hit the road often represents a much better investment than a vehicle posted at a very low price that will quickly require several thousand dollars in repairs.
At Auto Durocher, we believe that a used vehicle should be sold with maximum transparency. That is why we provide our clients with the mechanical inspection report, prepare our vehicles before delivery, and display a fair price right from the start, so you can buy with total confidence.
You have found the vehicle you like.
The price suits you, the test drive is conclusive, the Carfax report is satisfactory, and the mechanical inspection seems thorough.
Before signing the documents, take a few minutes to ask the right questions.
A professional dealer will answer each of them transparently.
These questions will allow you not only to learn more about the vehicle, but also to evaluate the reliability of the dealer you are doing business with.
This question sometimes allows you to get interesting details about the history of the vehicle.
For example, it could be:
The answer is not always known, but when it is, it can be very useful.
A recently arrived vehicle is not the same thing as a vehicle that has been in inventory for several months.
Don’t hesitate to ask why.
A mechanical inspection is essential.
Always ask to consult the report.
This is an extremely important question.
Some dealers inspect vehicles but do not carry out all the repairs before the sale.
Make sure you know exactly what was repaired and what wasn’t.
A transparent dealer will generally have no problem accepting an independent inspection.
If the dealer refuses without a valid reason, ask yourself questions.
The Carfax report is one of the most important documents when buying a used vehicle.
Take the time to read it before signing.
Not all accidents have the same importance.
Ask about:
A commercial vehicle is not necessarily a bad purchase.
However, it is preferable to know its previous use.
The number of owners sometimes helps to better understand the history of the vehicle.
Ask if the primary maintenance recommended by the manufacturer has been carried out.
Brakes represent a significant expense.
Ask about their current condition and if work has recently been done.
Ask about:
If they are, check their condition as well.
Two sets of tires often represent attractive value.
It is common for a used vehicle to be sold with only a single key.
Since smart keys can cost several hundred dollars, it is important to know this before purchasing.
On certain recent vehicles, a portion of the original warranty is still in effect.
Ask for the details.
With no obligation to buy, it can be interesting to know the protections offered.
A good dealer will be able to explain the work completed during reconditioning.
Before delivery, make sure all electronic equipment has been checked.
Depending on the model, certain accessories represent significant value.
Recalls are generally carried out free of charge by the manufacturer.
It is good to check that the vehicle is up to date.
Always ask for a full breakdown of the transaction before signing.
The seller should be able to clearly explain all the amounts that will appear on your contract.
You will thus avoid unpleasant surprises and can compare offers from different dealerships on an equitable basis.
This is a question that very few buyers ask… yet, it can save you several hundred dollars.
In Quebec, when a dealer advertises the price of a used vehicle, this price must generally include all fees they require to sell the vehicle, with the exception of applicable taxes and registration fees.
Be particularly vigilant if, at the time of signing, someone attempts to add mandatory fees such as:
If these fees are mandatory and they were not included in the displayed price, demand an explanation. You have the right to understand exactly what you are paying for.
At Auto Durocher, we believe transparency is essential. The price displayed on the window sticker is the price of the vehicle. We do not add preparation fees, administrative fees, or other hidden fees at the time of signing. Only applicable taxes and government fees are added to your transaction.
If you are hesitating between two vehicles, a second test can help you make a more informed decision.
A dealer who has confidence in their vehicles will generally accept this request.
Ask what will need to be done in the coming months to better plan your budget.
For example:
You will thus have a better idea of the true cost of ownership of your future vehicle.
This last question is often the most revealing.
A good advisor will not simply seek to sell a vehicle.
They will take the time to explain why this model meets your needs, your budget, and your daily use. In some cases, they will even recommend another vehicle better suited to your situation.
This is often what distinguishes a simple salesman from a true automotive advisor.
Never be afraid to ask questions.
Buying a vehicle represents one of the most important investments of your life after a house. You therefore have the right to get clear, honest, and complete answers.
At Auto Durocher, we believe that a well-informed client always makes a better decision. That is why we answer all your questions with pleasure, hand over important documents, explain each stage of the transaction, and take the time necessary so that you leave with full confidence.
Our goal is not just to sell a vehicle. We want you to be just as satisfied with your purchase in five years as you are on the day you take possession of it.
For many years, buying a vehicle meant almost automatically… negotiating.
You had to compare multiple dealerships, make offers, leave the salesperson’s office, wait for a callback, and try to get a few hundred, or even a few thousand dollars off.
Today, the market has changed a lot.
With the Internet, consumers can compare hundreds of vehicles across Quebec in a matter of minutes.
This new reality has completely transformed the way dealers establish their prices.
Before the Internet, a dealer could display a vehicle at a higher price and count on negotiation to close the sale.
Today, buyers consult specialized sites before even moving.
In a few clicks, they can compare:
If a vehicle is posted way too high, it runs the risk of simply never being looked at.
Dealers must therefore be very competitive right from the moment their vehicles go online.
Large used vehicle dealerships often sell a high volume of vehicles each month.
To remain competitive, they continually analyze the market to position each of their vehicles at the right price.
The price is adjusted based on several factors, notably:
When a vehicle is already posted at the best price possible, the margin for negotiation becomes much more limited than it was a few years ago.
At Auto Durocher, we have made the choice to display our best price right from the start.
Why?
Because we believe that all clients deserve to be treated fairly.
Thanks to our artificial intelligence and market analysis tools, we are now capable of tracking the evolution of the automotive market with impressive precision.
Every week, we specifically analyze:
Every week, our team goes through our entire inventory with a fine-tooth comb, vehicle by vehicle.
If the market moves, we adjust our prices so they reflect market reality. When a price drop is necessary to remain competitive, we make it quickly.
Our goal is not to be the cheapest dealer at all costs, but to offer the best value for money based on the vehicle’s condition, history, equipment, and real market value.
We prefer to invest our time analyzing the market every week rather than spending all day negotiating prices. This way, every client benefits from the best price available, whether they are an excellent negotiator… or not.
This approach has several advantages.
You don’t have to wonder:
Every client benefits from the same transparency, the same respect, and the same best price available at the time of their purchase.
Not necessarily.
Every dealer has their own policy.
In many large used vehicle centers, the margin for negotiation on the price is much smaller today than it used to be.
On the other hand, it is sometimes possible to discuss other elements of the transaction, for example:
Every situation is different.
There is no harm in asking the question.
However, it is important to understand that if a vehicle is already listed among the best prices in the market, the dealer often has very little room to maneuver.
Before negotiating, always compare the vehicle with other similar models.
A slightly more expensive vehicle can represent a better deal if it offers:
The advertised price never tells the whole story.
It is common to see two vehicles that seem identical posted at different prices.
Yet, several elements influence their real value:
That is why it is important to compare the entire vehicle and not just its price.
The best purchase is not always the cheapest vehicle.
It is often the one that will cost you the least in the long run.
The used vehicle market has evolved enormously with the Internet.
Today, dealers who wish to attract buyers must display competitive prices as soon as their vehicles go online.
At Auto Durocher, we have chosen a simple approach: offer our best price immediately, without pressure and without negotiation games.
We prefer to dedicate our time to analyzing the market, preparing our vehicles according to high standards, answering your questions, and guiding you through your purchase rather than spending hours negotiating.
In our view, a successful transaction is one where the client drives away convinced they have obtained a quality vehicle, at a fair price, in a climate of confidence, transparency, and respect.
Once your budget is determined, another important question arises:
Contrary to what many think, there is no single right answer.
The best decision depends on your financial situation, your goals, and your budget.
At Auto Durocher, we analyze each situation individually to recommend the most advantageous solution for our clients.
Payer cash for your vehicle means you become the owner immediately.
The advantages
This option is particularly interesting for individuals who have substantial savings and want to avoid any financing.
The disadvantages
The main disadvantage is that you tie up a significant amount of money.
For example, if you use $30,000 or $40,000 of your savings to buy a vehicle, that money will no longer be available for:
It must also be remembered that a vehicle is an asset that loses value over time.
Financing allows the cost of the vehicle to be spread over several years.
The advantages
The main advantage is preserving your liquidity.
You can keep your money available while enjoying your new vehicle immediately.
Financing also allows you:
In many cases, a newer vehicle will also require fewer major repairs than an older vehicle.
The disadvantages
The main disadvantage is the cost of interest.
The longer the term, the more the total cost of financing increases.
That is why it is important to choose a term adapted to your situation rather than automatically selecting the longest financing term.
We believe it is important not to look only at the cost of interest.
You must also consider:
We often prefer to see a client maintain a good emergency fund rather than completely empty their bank account to avoid interest.
Every case is different.
A question that comes up often:
“If I finance over 84 or 96 months, am I obligated to keep my loan for that entire period?”
The answer is no.
The majority of car loans are open loans.
This means you can generally:
without penalty, according to the conditions of your contract.
You can thus enjoy a more comfortable payment while maintaining the ability to pay off your vehicle faster if your financial situation evolves.
This is a very frequent situation.
At Auto Durocher, we offer a free personalized evaluation of your borrowing capacity.
In a few minutes, our team can help you find out:
This service is entirely free and under no obligation to purchase.
The best choice isn’t necessarily paying cash or financing.
The best choice is the one that allows you to buy a reliable vehicle while maintaining a healthy financial situation.
We believe that a vehicle should be a source of freedom, and not a source of financial stress.
Before making your decision, take the time to evaluate your overall budget, your goals, and your ability to face unexpected events. You will thus be able to choose the solution that will truly suit you, today and for years to come.
After determining your budget and deciding whether you want to pay cash or finance your vehicle, one important decision remains:
At Auto Durocher, this is a question that comes up every day.
Many buyers automatically think that they must choose the shortest term possible to pay the least interest.
In theory, that is true.
In practice, reality is often different.
We believe that good financing is first and foremost financing that respects your budget and allows you to maintain a good quality of life.
Yes, financing over 60 months will generally cost less in interest than financing over 84 or 96 months.
But that is not the only element to consider.
If your payment is too high, you risk:
A vehicle must adapt to your budget, and not the other way around.
Financing over 60 months is often considered the ideal scenario.
The advantages
The disadvantages
Who is it for?
For individuals who have a comfortable income and want to minimize the interest paid.
The 72-month term often represents an excellent compromise.
The advantages
The disadvantages
Who is it for?
For buyers looking for a good balance between the monthly payment and the total cost of financing.
At Auto Durocher, this is one of the most popular terms.
Why?
Because it often allows for the purchase of a newer, more reliable, and better-equipped vehicle while keeping a comfortable payment.
The advantages
The disadvantages
Our opinion
We often prefer to see a client buy a newer, low-mileage, reliable vehicle over 84 months rather than a much older vehicle that risks requiring several thousand dollars in repairs.
Financing over 96 months often sparks several questions.
No.
This option is generally reserved for recent vehicles that meet the criteria of financial institutions.
The year of the vehicle, its mileage, its market value, and your credit file will influence approval.
The advantages
The disadvantages
Our opinion
Financing over 96 months is not a bad decision when used intelligently.
For example, if a few extra dollars a week allows you to move from an 8-year-old vehicle to a 2- or 3-year-old vehicle, with much lower mileage and still partially covered by the manufacturer’s warranty, this option can be highly advantageous.
Many buyers believe that financing over 84 or 96 months forces them to keep their loan until the very end.
This is generally not the case.
The majority of car loans are open loans.
This means you can usually:
without penalty, according to the conditions of your contract.
You thus benefit from a lower payment while maintaining the ability to reduce the actual duration of your financing if your financial situation improves.
The car payment is only one part of your budget.
Before choosing your financing term, also think about:
In many cases, a newer vehicle financed over a longer period will cost less in the long run than an older vehicle purchased with shorter financing, simply because it will require fewer repairs.
There is no perfect term.
The best financing is the one that allows you:
At Auto Durocher, we don’t just look to get an approval.
We take the time to analyze your budget, your goals, and your financial situation to recommend the financing term that will truly suit you.
If you do not yet know your borrowing capacity or the payment that would respect your budget, our team can perform a free personalized evaluation of your file.
You will find out:
Our goal is simple: help you choose financing that will allow you to enjoy your vehicle without compromising your financial health.
Receiving a financing refusal or experiencing a difficult financial situation does not mean you will have to keep your current vehicle for years.
Every week, we meet clients who have gone through:
The good news is that solutions often exist.
But you still need to know how to proceed.
This is probably the most common mistake.
Many people spend hours looking for a vehicle on the Internet before even knowing:
When financing is more complex, doing things this way often leads to disappointment.
At Auto Durocher, we prefer what we call a reverse transaction.
Instead of choosing a vehicle first, we start by analyzing your situation.
We determine:
Once this stage is completed, we propose the vehicles that truly correspond to your situation.
This approach saves you time and increases your chances of obtaining financing tailored to your needs.
Many dealers primarily handle traditional credit files.
When a file presents specific challenges, they sometimes have less experience or less access to specialized programs offered by certain financial institutions.
At Auto Durocher, specialized financing has been part of our expertise for several years.
We work daily with clients having different financial profiles and we adapt our recommendations to each situation.
In a more complex credit file, the way a application is presented can make a real difference.
Each financial institution has its own criteria.
Some will be more comfortable with:
The goal is therefore not to send your application everywhere, but rather to present it to the most appropriate institution right from the start.
Yes.
In many situations, well-structured car financing can contribute to progressively improving your credit file.
Provided, of course, that payments are made on time.
A history of regular payments demonstrates to financial institutions that you manage your obligations well.
Over time, this can allow you:
For many clients, the vehicle thus becomes a tool to rebuild their credit.
Every situation is different.
However, with payments made on time and good management of your other financial obligations, many clients notice a significant improvement in their file after a period of 18 to 36 months.
The important thing is to choose a payment that you can respect easily.
We always recommend proceeding in this order:
This method generally increases your chances of obtaining financing tailored to your situation.
Having a more difficult credit file should never prevent you from getting professional advice.
At Auto Durocher, we regularly guide clients from the North Shore, Laval, Montreal, the Laurentians, and several other regions of Quebec who wish to regain financial stability while buying a reliable vehicle.
Our goal is not only to obtain an approval.
We want to help you choose a vehicle adapted to your budget and implement a strategy that can allow you to rebuild your credit over time.
Every file is different.
That is why we always take the time to listen to your situation, analyze your needs, and propose the most adapted solution, with respect to your financial reality.
When you buy a used vehicle, you will often hear about several types of warranties.
It is normal to get confused.
Yet, properly understanding these protections can save you several thousand dollars in repairs… or avoid paying for protection you might not need.
Let’s look together at the primary warranties offered in Quebec.
Contrary to what many think, a used vehicle sold by a dealer is never sold “without a warranty.”
In Quebec, the Consumer Protection Act automatically protects buyers.
This warranty applies even if it is not written into the sales contract.
In short, the vehicle must:
This protection is provided by law, and no dealer can absolve themselves of it simply by writing “sold as is” on a contract when the Consumer Protection Act applies.
In addition to the legal warranty, several used vehicles sold by a dealer also benefit from a good working order warranty, provided under the Consumer Protection Act.
This warranty is determined according to the age and mileage of the vehicle at the time of sale.
| Category | Vehicle | Good working order warranty |
|---|---|---|
| A | 4 years or less and 80,000 km or less | 6 months or 10,000 km |
| B | 5 years or less and 100,000 km or less | 3 months or 5,000 km |
| C | 7 years or less and 120,000 km or less | 1 month or 1,700 km |
| D | Over 7 years or over 120,000 km | No good working order warranty |
This warranty covers several important components of the vehicle during the period provided by law.
It is different from the legal warranty, which continues to protect the buyer even when the good working order warranty has ended.
Few consumers are aware of this obligation.
When a vehicle is eligible for a good working order warranty, the dealer must obligatorily inform the client of the applicable category.
In compliance with articles 37 and 38 of the Consumer Protection Act, the dealership must provide the client with a document indicating the applicable category of warranty and have this document signed at the time of the transaction.
Before buying a vehicle, make sure you:
A professional dealership will always take the time to explain these protections to you.
In addition to the protections provided under the Consumer Protection Act, some dealers offer additional warranties.
In the majority of large used vehicle centers, the protections provided by the Consumer Protection Act are fully respected.
Some dealerships choose to also offer extra protections depending on the vehicle sold.
Before buying, always ask the following questions:
The better you understand your warranty, the fewer surprises you will have if a repair becomes necessary.
When you buy a relatively recent vehicle, it is possible that a part of the manufacturer warranty is still in effect.
Many consumers are unaware of this possibility.
With the help of the vehicle’s date of first registration — which your advisor can generally find thanks to the Carfax report — it is possible to check if a portion of the manufacturer’s warranty is still valid.
This warranty is often transferable to the new owner at no cost.
It therefore represents a very interesting advantage since it is recognized across the manufacturer’s network throughout Canada.
Never hesitate to ask your representative to verify this information before your purchase.
The extended warranty is an optional protection that generally takes over when the manufacturer’s warranty has ended.
Depending on the plan chosen, it can cover several important components of the vehicle, notably:
Every warranty is different.
Always take the time to read the exclusions and understand exactly what is covered.
This is probably one of the questions we are asked most often.
The answer depends on several factors.
Notably:
Modern vehicles are much more reliable than they used to be.
On the other hand, they are also much more complex.
Today, a multimedia screen, an electronic module, a camera, a radar, or a driver assistance system can cost several thousand dollars to replace.
If you are financially disciplined and put money aside each month to handle repairs, an extended warranty might not be essential.
On the other hand, if an unexpected repair of $3,000, $5,000, or even more would put your budget in difficulty, an extended warranty can provide you with very appreciable peace of mind.
In our opinion, you shouldn’t think of an extended warranty as an expense.
You should see it as insurance against the unexpected.
At Auto Durocher, we do not automatically recommend an extended warranty to all our clients.
We first analyze your situation.
If you are buying a recent vehicle, recognized for its reliability, that you plan to keep for a short time, or if you already have an emergency fund for repairs, an extra warranty is not always necessary.
Conversely, if you want to keep your vehicle for several years or prefer to protect your budget against unexpected repairs, an extended warranty can represent an excellent investment.
Our role isn’t to sell you a warranty at all costs.
Our role is to clearly explain the different protections available, to inform you about your rights provided under the Consumer Protection Act, and to help you choose the solution that best matches your needs.
Because in the end, the best warranty is the one that allows you to drive your vehicle with total confidence and total peace of mind.
Buying a vehicle often comes with several protection products proposed by the dealer.
Some are very useful.
Others are much less so, depending on your situation.
There is no single choice. The right decision depends mainly on your budget, the type of vehicle you are buying, and the number of years you plan to keep it.
Here is our opinion, based on thousands of vehicles sold over the years.
If there is a single product we recommend when buying a used vehicle, this is it.
Why?
Because today, vehicles are much more reliable… but also much more complex.
A simple multimedia screen, an electronic module, a camera, a driver assistance system, or a transmission can represent repairs costing several thousand dollars.
If your budget is limited, ask yourself just one question:
If a repair of $4,000, $5,000, or even $8,000 occurred tomorrow, would I be capable of paying it without putting my finances in difficulty?
If the answer is no, an extended warranty seriously deserves your attention.
One of its great advantages is that it can generally be rolled into the financing.
In many cases, it represents only a few extra dollars a week, but this protection can save you from a very bad surprise.
For this reason, it is the product we recommend most often at Auto Durocher.
Quebec is recognized for its harsh winters, the road salt used on highways, and significant temperature variations.
All these elements accelerate corrosion.
Rust proofing is particularly interesting if:
On the other hand, if you are buying a very recent vehicle, recognized for resisting corrosion well, and you plan to replace it in two or three years, its utility is less obvious.
Today, treatments have evolved a lot.
You can find notably:
The important thing is to choose a recognized product and respect the manufacturer’s recommendations.
This product can be very interesting…
…but not for everyone.
We recommend it primarily if:
Current treatments facilitate cleaning spilled liquids and limit permanent stains.
If you are very careful and travel alone most of the time, this protection is less essential.
Leather remains a beautiful material…
…provided it is maintained.
Protections for leather notably help limit:
They are particularly interesting if your vehicle parked outside or is often exposed to the sun.
Just like fabric protection, it all depends on your use.
Paint protection film is one of the best ways to protect a vehicle’s paint.
We recommend it primarily:
With Quebec roads, abrasives, gravel, and numerous roadworks, stone chips are practically inevitable.
The bumper, hood, fenders, and mirrors are particularly exposed.
It is an investment, but it can contribute to preserving the vehicle’s appearance for a very long time.
Ceramic coating is an excellent product…
…but we recommend it more for a new vehicle.
On a used vehicle, its value depends a lot on the condition of the paint.
Personally, if our budget is limited, we would invest first in other protections.
We would prioritize instead a good hydrophobic treatment for the windshield, such as Aquapel or Iteck.
These products considerably improve visibility in the rain, facilitate water runoff, and increase driving comfort.
If we had to choose a second product after the extended warranty…
…it would be wheel and tire protection without hesitation.
Why?
Because in Quebec, our roads put wheels to a harsh test.
Potholes, cracks, bridge joints, and curbs can quickly damage a wheel or a tire.
Moreover, modern aluminum wheels are very expensive.
Large-diameter tires are too.
A single repair or replacement can sometimes represent several hundred, even several thousand dollars.
For drivers who cover a lot of kilometers or who regularly drive on damaged roads, this protection can quickly become cost-effective.
Many consumers confuse these protections.
Replacement insurance (or replacement value) allows, according to the conditions of your contract, to replace your vehicle with an equivalent vehicle in the event of a total loss, rather than receiving only its market value.
This protection is particularly interesting for recent vehicles.
There is also debt insurance (sometimes called gap insurance or “GAP”) which can be very advantageous in certain situations.
For example, if your car loan is greater than the value of your vehicle — what is often referred to as a “balloon” or negative equity — your insurance company might not reimburse the entirety of your debt in the event of a total loss.
You could then have to pay the difference out of your own pocket.
Debt insurance can protect against this risk.
Before making a decision, ask your advisor to clearly explain the difference between these protections.
If we had to establish an order of priority, here is our recommendation.
Because a major mechanical repair can quickly cost several thousand dollars.
With the condition of Quebec roads, this is protection that can be written off quickly.
Especially if you want to keep your vehicle for a long time.
Next come:
Not all protection products are indispensable.
The best choice always depends on your budget, how you use your vehicle, and the number of years you want to keep it.
At Auto Durocher, we prefer to explain the advantages and limits of each protection rather than trying to sell you all available products.
Our goal is simple: recommend the protections that will truly be useful to you.
In our experience, the extended warranty and wheel and tire protection are the two products that generally offer the best ratio between their cost and the peace of mind they provide, particularly for a used vehicle in Quebec.
After thousands of vehicles sold over the years, we have noticed that the same mistakes come back continually.
These are not mistakes made due to a lack of intelligence. Very often, people are simply rushed, excited about buying a new vehicle, or they simply do not know what questions to ask.
If we wrote this guide, it is precisely to save you from these situations.
This is probably the situation we encounter most often.
Each year, clients come to Auto Durocher to ask us to take back a vehicle they bought a few weeks prior from another dealer.
The problem is not mechanical.
The vehicle runs beautifully.
The problem is that they simply do not like their vehicle.
Some find the seats uncomfortable after a few days of use.
Others realize that the trunk is much too small for their needs.
Sometimes, it’s the spouse or partner who drives the vehicle for the first time after delivery and doesn’t like the driving position or visibility at all.
Unfortunately, once a vehicle is purchased, it immediately loses a portion of its value. If financing is already in effect, it is not possible to simply cancel it.
The client finds themselves wanting to change vehicles after only a few weeks, but they must absorb a significant financial loss.
That is why we insist so much on the test drive.
Try the vehicle in the city.
Try it on the highway.
And above all, if two people will use the vehicle, both should take the wheel before signing.
Another situation we encounter very often involves clients shopping solely for a payment.
They arrive saying:
“I absolutely want to stay under $100 a week.”
To achieve this goal, they sometimes choose a vehicle that is much older or has much higher mileage.
The payment is indeed lower.
But a year later, a transmission breaks or a major repair occurs.
Since they refused the extended warranty to save a few dollars a week, they must now absorb a bill of several thousand dollars.
Very often, they do not have the means to repair their vehicle.
They therefore wish to trade it in.
The problem is that their loan is not finished. They find themselves then with negative equity that is rolled into their next vehicle.
In the end, the savings realized at the start cost them much more.
It would sometimes have been preferable to slightly increase the payment right from the start to buy a newer, better-protected vehicle, or one benefiting from an extended warranty.
We often hear a client tell us:
“The salesman told me the vehicle was inspected.”
We don’t doubt it.
But the real question is rather:
What does the inspection report say?
A mechanical inspection is an extremely important document.
It indicates the real condition of the vehicle at the time of sale.
Are the brakes still at 8 mm… or only at 3 mm?
What is the thickness of the pads?
Will the tires need to be replaced in a few months?
What repairs were actually carried out?
Never be shy to ask for a copy of the inspection report.
A transparent dealer will be happy to hand it over to you.
This situation is surprisingly frequent.
The financing is approved.
The vehicle is ready.
Delivery is scheduled for the next day.
Then the client finally calls their insurer…
And discovers that the premium is much higher than what they had imagined.
In some cases, the budget no longer works and the client must cancel their purchase.
This disappointment could yet be avoided very easily.
As soon as a model seriously interests you, call your insurance company and ask for a quote.
You will know immediately the real cost of your future vehicle.
This mistake is particularly common among clients with a more complex credit file.
Many fall in love with a vehicle before even knowing if it will be possible to finance it.
When the application is finally analyzed, they discover that the chosen vehicle does not match their borrowing capacity.
They have to restart their search and often experience a great disappointment.
A pre-approval is free and obligates you to absolutely nothing.
It simply allows you to know your real budget and the vehicles that correspond to your financial situation.
You will thus shop with much more confidence.
Delivery day is often filled with emotion.
Clients are eager to leave with their new vehicle.
They want to quickly sign the documents and take possession of their purchase.
Yet, a car purchase contract represents a major financial commitment.
Take the time to read the documents.
Ask questions.
Ask for explanations if something is not clear.
You will notice there are many signatures to provide.
It isn’t because the dealer makes things complicated.
It’s also because the Consumer Protection Act imposes several obligations on the dealer. The documents serve as much to protect your rights as to demonstrate that the dealer properly explained each step of the transaction to you.
We often compare this to a marriage contract: it’s probably not the most exciting part of your day, but it is certainly one of the most important.
A few extra minutes can avoid a lot of misunderstandings.
Today, a few minutes are enough to consult a dealer’s Google reviews.
Yet, many buyers still forget to do so.
We always recommend reading comments before moving.
In the used vehicle market, a rating of 4.0 stars and up is generally a good indicator. Unlike the new vehicle market, used vehicles already have a history. They are older, have more mileage, and despite a full mechanical inspection and repairs carried out before the sale, it can happen that a problem arises after delivery.
No dealer is perfect, and it is completely normal that a business selling several hundred, or thousands of vehicles each year occasionally encounters certain more difficult situations.
That is why we advise you not to look only at the global score.
Take also the time to read the comments and, above all, observe how the dealer responds to negative reviews.
A dealer who takes the time to respond professionally, who seeks to understand the problem, and who tries to find a solution generally demonstrates that they attach great importance to client satisfaction.
In the end, it’s not just the number of stars that counts, but indeed the general reputation of the business, its honesty, its transparency, and the quality of its after-sales service.
After thousands of transactions, we can tell you one thing with certainty: most bad experiences could have been avoided by taking a bit more time before signing.
Take the time to try the vehicle.
Read the documents.
Ask for the Carfax report.
Ask for the mechanical inspection report.
Verify the cost of your insurance.
Get a pre-approval if your credit file is more complex.
And above all, never be afraid to ask questions.
A good dealer will always take the time to answer them.
A car purchase is an important investment. A few hours of preparation before signing can save you from several years of regrets.
Buying a vehicle represents one of the most important investments of your life.
Yet, many owners forget that a well-maintained and well-preserved vehicle could be worth several thousand dollars more at the time of resale or trade-in.
Over the years, we have evaluated tens of thousands of vehicles.
Very often, two identical vehicles can have a value difference of several thousand dollars simply due to their condition or history.
The good news is that many of these elements are under your control.
Even when a vehicle is perfectly repaired, an accident declared on the Carfax report generally influences its resale value.
Of course, a simple bumper replaced will not have the same impact as a major accident.
However, when it is possible to avoid an accident, you protect not only your safety, but also the future value of your vehicle.
A small chip can seem of no importance.
Yet, with temperature changes and vibrations, it can quickly turn into a crack.
A repair generally costs much less than the full replacement of a windshield.
By acting quickly, you will save money and preserve the value of your vehicle.
Appearance enormously influences a vehicle’s value.
A clean vehicle immediately gives the impression that it has been well maintained.
Wash the body regularly, particularly during the winter to eliminate accumulated salt.
Don’t forget the interior either.
A clean cabin, without stains or bad odors, will be much more attractive to a future buyer.
In Quebec, the salt used on roads accelerates corrosion.
If your vehicle is still in excellent condition and you want to keep it for several years, a rust proofing treatment can contribute to protecting its body and chassis.
It is also an element appreciated during an eventual resale.
Few owners do this.
Yet, a complete service record inspires tremendous confidence.
Keep invoices concerning:
At the time of resale, these documents demonstrate that the vehicle was maintained seriously.
The smell of cigarettes is one of the main causes of cabin depreciation.
Even after a professional cleaning, certain odors remain embedded in fabrics and ventilation ducts.
Many buyers will simply refuse a vehicle with a strong tobacco smell.
A small scratch, a dent, or a paint chip sometimes seem benign.
Yet, these small defects can lead to the appearance of rust over time.
Repairing them quickly often costs much less than waiting several years.
Today, a smart key can cost several hundred dollars.
A vehicle sold with its two keys inspires more confidence and generally holds a better resale value.
When you lose a key, have it replaced as soon as possible.
If you buy a new set of winter tires, keep them with the vehicle.
In Quebec, a vehicle sold with two sets of tires represents a major advantage.
It is often an argument that facilitates the sale or slightly increases the trade-in value.
Modifications do not please everyone.
Lowered suspensions, very loud exhausts, excessively tinted windows, or certain aesthetic modifications can reduce the number of interested buyers.
In many cases, a vehicle kept in its original configuration will retain better value.
Respecting the manufacturer’s maintenance schedule remains one of the best ways to preserve the value of your vehicle.
A vehicle maintained regularly inspires confidence.
Conversely, an incomplete maintenance record can make a buyer hesitate or decrease the value offered during an evaluation.
In our experience, here are the elements that most often decrease a vehicle’s value during a trade-in or a sale.
The resale value of a vehicle does not depend solely on its year or mileage.
It depends above all on how it was maintained.
A clean, well-maintained vehicle, accompanied by its invoices, its two keys, its winter tires, and a clear history will almost always fetch a better value than a similar neglected vehicle.
We notice it every day during the evaluations we perform.
Taking care of your vehicle today is investing in its value tomorrow.
Sum of money paid down at the purchase of a vehicle to reduce the amount to finance. A down payment generally helps decrease monthly payments as well as interest paid.
Accident recorded on the Carfax report following a claim with an insurance company. The amount entered generally represents the estimated cost of repairs, but does not always reflect the real severity of the accident.
Also called all-wheel drive. This system automatically distributes power among the four wheels to improve traction on snowy, wet, or slippery roads.
Remaining amount to pay on a car loan that is higher than the market value of the vehicle.
Example:
You have negative equity of $5,000.
Report detailing the history of a vehicle.
It can notably contain:
Vehicle meeting the criteria of a manufacturer or a specific certification program. It is generally inspected according to defined standards and can benefit from additional warranties.
Loss of value of a vehicle over time.
This is the primary reason why many consumers choose a used vehicle over a new one.
Amount you must pay yourself during an insurance claim.
Example:
Repair of $4,000
Deductible of $500
The insurance will pay $3,500.
Situation where the value of your vehicle is higher than the amount remaining to pay on your financing.
This difference can serve as a down payment when buying another vehicle.
Situation where the amount remaining to pay on your loan is higher than the value of the vehicle.
This difference must generally be paid off or added to the financing of the next vehicle.
Warranty provided under the Consumer Protection Act for several used vehicles sold by dealers.
Its duration varies based on:
The dealer must inform the consumer whether this warranty applies or not and have them sign the document provided for this purpose.
Warranty offered directly by the dealership.
It can vary from one dealer to another and is sometimes added to protections provided by law.
Warranty offered by the car manufacturer.
On certain recent vehicles, a portion of this warranty is still transferable to the new owner.
Protection provided under the Consumer Protection Act.
Even without an additional warranty, a vehicle must notably:
Additional protection allowing for the coverage of certain mechanical repairs after the end of the manufacturer warranty.
It can often be rolled into the financing.
Protection that covers the difference between the amount paid out by insurance and the balance of financing if the vehicle is declared a total loss.
Highly attractive when the vehicle is financed over a long period or when negative equity exists.
Vehicle utilizing a gas engine combined with an electric motor.
It generally reduces fuel consumption, especially in the city.
PHEV stands for Plug-in Hybrid Electric Vehicle.
This is a hybrid vehicle that can be recharged at an electrical station.
It allows for covering several dozen kilometers in fully electric mode before the gas engine takes over.
Comprehensive inspection aiming to verify the general condition of the vehicle.
It notably evaluates:
Number of kilometers driven each year.
This element is important for determining:
Right registered by a financial institution against a financed vehicle.
The lender remains holder of this right until the loan is fully repaid.
Before buying a used vehicle, it is important to check that this lien will be cleared before delivery.
The Registre des droits personnels et réels mobiliers (RDPRM) is a public registry in Quebec allowing notably for checking if a vehicle is burdened by a financial claim.
This check is essential to ensure that no creditor still holds rights over the vehicle.
Amount that a financial institution agrees to lend to finance a vehicle.
It depends notably on:
Highly popular financing method in Quebec.
The amount is withdrawn once every two weeks.
Payment made every week.
It often allows for better management of a family budget.
Amount borrowed to finance the purchase of a vehicle.
It is repaid according to a set term with interest.
Price announced by the dealer.
In Quebec, it must generally include all mandatory fees, with the exception of applicable taxes and registration fees.
The moment when the client takes possession of their new vehicle.
It is also at this stage that documents are signed and explanations on the operation of the vehicle are provided.
See AWD.
Percentage paid to the financial institution to borrow the money necessary for the purchase of the vehicle.
The rate remains the same for the entire duration of the financing.
Your payments do not change.
The interest rate can increase or decrease based on the evolution of the benchmark rate.
Payments or the duration of financing can therefore vary.
Duration planned to repay the car loan.
The most frequent terms are:
The engine transmits its power solely to the front wheels.
This is the most common type of drive system on cars.
See AWD.
Insurance protection allowing, under certain conditions, to replace a new vehicle with an equivalent new vehicle in the event of a total loss.
Real price at which a vehicle can be sold on the market at the present moment.
It depends notably on:
Estimated value of a vehicle at the end of a lease contract.
It is fixed at the start of the contract and serves notably to calculate lease payments.
Major defect that existed before the sale, but which was not apparent at the time of purchase and which renders the vehicle unfit for the use for which it is intended.
Profitez de rabais exclusif du 14 au 30 novembre
Baisse de prix sur TOUS les véhicules.
Vin-lock offert gratuitement à chaque client.
Taux d’intérêt préférentiel durant toute la promotion.
Carte Visa de 500$ à l’achat d’une protection mécanique.
| Sales | Mechanical service / parts | |
|---|---|---|
| Friday, April 3 | Regular schedule (9 AM – 8 PM) | Regular schedule (Closed at noon) |
| Saturday, April 4 | Regular schedule (9 AM – 3 PM) | Closed |
| Sunday, April 5 | Closed | Closed |
| Monday, April 6 | Regular schedule (9 AM – 8 PM) | Closed |
Enjoy exclusive discounts from November 14th to 30th
Preferential interest rate throughout the promotion.
$500 Visa card with the purchase of mechanical protection.
This payment estimation tool is for informational purposes only and does not constitute a credit offer within the meaning of the Consumer Protection Act (CQLR c. P-40.1). The amounts displayed are estimates only and may differ from the actual terms that will apply to the credit contract.
The selling price, credit rate, and actual payments will be determined at the time a written contract is concluded in accordance with applicable legal requirements.
Any financing offer is subject to credit approval by a third-party financial institution, in accordance with applicable lending criteria. The consumer may not qualify for the estimated credit rate displayed.
The displayed price is based on the base price established by Auto Durocher. It excludes, among other things:
While we make every effort to ensure the accuracy of the information, errors may occur. Consumers are encouraged to contact Auto Durocher directly for complete and up-to-date information.
The credit rates displayed are provided for information purposes only. The actual annual percentage rate (APR) will be disclosed in accordance with the Consumer Protection Act in the credit contract.
The applicable rate will depend, among other factors, on:
Not all consumers will qualify for the lowest available rates. Certain conditions, restrictions, and eligibility requirements apply.
The estimated payment represents an approximation of periodic payments (principal and cost of credit) for an instalment credit contract relating to a used vehicle.
The actual payments will be set out in a written contract specifying, in particular:
in accordance with applicable provisions of the Consumer Protection Act.
The displayed amounts do not include certain fees, including administration fees, security registration fees, and other fees permitted by law.
Weekly payments are calculated based on the equivalent monthly payments using an annualization method, divided over fifty-two (52) weeks. This method is provided for estimation purposes only and may differ from the method used in the final contract.
Consumers are encouraged to consult Auto Durocher to obtain full disclosure in compliance with legal requirements before entering into any agreement.
Buy your vehicle and get a chance
From Friday to Monday only
Draw on September 1, 2026
Contest rules are available on our website or
at the Auto Durocher reception desk.